terms and conditions


This document was created using a Contractology template available at http://www.contractology.com.


These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. 

This website uses cookies.  TakeHeartRHD is owned and managed by Moonshine Agency Pty Ltd.  By using this website and agreeing to these terms and conditions, you consent to our Moonshine Agency Pty Ltd’s use of cookies in accordance with the terms of Moonshine Agency Pty Ltd’s [privacy policy / cookies policy].

images of people who have died may appear on the site.  We have only used images of deceased people with the permission of their family.  We will remove a still image of a deceased person if their family request that we do so. If a person has died since their image is published on this site, we will remove it once we are notified by the family to do so. 

Images within a video can not be easily removed and anyone filmed for Take Heart signed consent for their image to be used in the Take Heart films.  Participants were informed at the time of filming that it would not be possible to remove images from the films once they are published online.  

License to use website

Unless otherwise stated, Moonshine Agency and/or its licensors own the copyright and intellectual property rights (including without limitation all patents, copyright, database rights and trademarks (whether registered or unregistered)) in the website and all content or material produced by Moonshine Agency on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages, images and videos from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.  

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;]
  • [edit or otherwise modify any material on the website; or]
  • [redistribute material from this website [except for content specifically and expressly made available for redistribution].]

[Where content is specifically made available for redistribution, it may only be redistributed via online social media sharing].]

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Moonshine Agency Pty Ltd’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Moonshine Agency Pty Ltd’s express written consent.  

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Moonshine Agency Pty Ltd a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to Moonshine Agency Pty Ltd the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Moonshine Agency Pty Ltd or a third party (in each case under any applicable law).  

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Moonshine Agency Pty Ltd reserves the right to edit or remove any material submitted to this website, or stored on Moonshine Agency Pty Ltd servers, or hosted or published upon this website.

[Notwithstanding Moonshine Agency Pty Ltd rights under these terms and conditions in relation to user content, Moonshine Agency Pty Ltd does not undertake to monitor the submission of such content to, or the publication of such content on, this website.]

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  Moonshine Agency Pty Ltd makes no representations or warranties in relation to this website or the information and materials provided on this website.  

Without prejudice to the generality of the foregoing paragraph, Moonshine Agency Pty Ltd does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind.  [If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.]

Limitations of liability

Moonshine Agency Pty Ltd will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • [to the extent that the website is provided free-of-charge, for any direct loss;]
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Moonshine Agency Pty Ltd has been expressly advised of the potential loss.


Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Moonshine Agency Pty Ltd liability in respect of any:

  • death or personal injury caused by Moonshine Agency Pty Ltd negligence;
  • fraud or fraudulent misrepresentation on the part of Moonshine Agency Pty Ltd; or
  • matter which it would be illegal or unlawful for Moonshine Agency Pty Ltd to exclude or limit, or to attempt or purport to exclude or limit, its liability. 


By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.  

If you do not think they are reasonable, you must not use this website.

Other parties

[You accept that, as a limited liability entity, Moonshine Agency Pty Ltd has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against Moonshine Agency Pty Ltd officers or employees in respect of any losses you suffer in connection with the website.]

[Without prejudice to the foregoing paragraph,] you agree that the limitations of warranties and liability set out in this website disclaimer will protect Moonshine Agency Pty Ltd officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Moonshine Agency Pty Ltd. 

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.


You hereby indemnify Moonshine Agency Pty Ltd and undertake to keep Moonshine Agency Pty Ltd indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Moonshine Agency Pty Ltd to a third party in settlement of a claim or dispute on the advice of Moonshine Agency Pty Ltd legal advisers) incurred or suffered by Moonshine Agency Pty Ltd arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].

Breaches of these terms and conditions

Without prejudice to Moonshine Agency Pty Ltd other rights under these terms and conditions, if you breach these terms and conditions in any way, Moonshine Agency Pty Ltd may take such action as Moonshine Agency Pty Ltd deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.


Moonshine Agency Pty Ltd may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.


Moonshine Agency Pty Ltd may transfer, sub-contract or otherwise deal with Moonshine Agency Pty Ltd rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.  


If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. 

Entire agreement

These terms and conditions [, together with [Privacy Statement],] constitute the entire agreement between you and Moonshine Agency Pty Ltd in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with State of Victoria, Australia, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of the State of Victoria , Australia.

Registrations and authorisations

The trademarks and logos contained on this Website are trademarks of Moonshine Agency Pty Ltd.  Use of these trademarks is strictly prohibited except with Our express, written consent.

Moonshine Agency Pty Ltd is registered with the Australia Trademarks Office IP Australia.  You can find the online version of the register at https://search.ipaustralia.gov.au/trademarks/search/quick. 

Moonshine Agency Pty Ltd subscribes to the following code[s] of conduct: Australian Government Business Codes of Practice.  can be consulted electronically at https://www.business.gov.au/info/run/fair-trading/codes-of-practice.

Moonshine Agency Pty Ltd ABN number is 42 140 114 094

Company Details

The full name of Moonshine Agency Pty Ltd is Moonshine Agency Pty Ltd.  

Moonshine Agency Pty Ltd is registered in Australia under Australian Business Number 42 140 114 094

Registered at 332 Mary St, Richmond VIC 3121 Australia 

You can contact Sue Collins by email to sue@moonshine.agency